Updates from the Practice Team

Newtown Medical Centre Open

Apr 09 2020

Newtown Medical Centre is still open for business. We now offer phone and video consultations. These are appropriate for non-urgent health concerns when you do not need to be examined by a Doctor. We hope this will reduce the need for patients to travel to the practice. Phone and video consult appointments are only available for patients registered at Newtown Medical Centre.

You may be asked to come into the practice for a face to face consultation with a GP if the matter cannot be resolved over the phone or video.

You can book for a phone consultation through Manage My Health or by calling reception on 04 389 9955.

We are open from 8am to 5pm Monday to Friday.

The Dispensary will also be open Monday to Friday from 9am to 1pm.

Regards

Newtown Medical Centre Team

Easter Break 2020

Apr 09 2020

Newtown Medical Centre will be closed on Friday 10 April and Monday 13 April 2020. We will re-open on Tuesday 14 April at 8am. 

Hope you all have a lovely Easter break. 

Regards

Newtown Medical Centre Team

Mirena, Jadelle Appointments

Apr 06 2020

Newtown Medical centre are now able to offer all contraception methods including IUD, Mirenas and Jadelle implants during the Covid-19 lockdown and ongoing if its required. Please call reception on 04 389 9955 to book an appointment.

Thanks 

Newtown Medical Centre Team

Opening Hours

Mar 31 2020

Newtown Medical Centre will be open between the hours of 8am to 5pm Monday to Friday during the lock-down period. 

Thanks 

Newtown Medical Centre Team 

Open for Business

Mar 24 2020
Greetings, 

Newtown Medical Centre will remain open for business. If you are booked in for a flu vaccine, this is still booked in and you are required to attend at your allocated time. 

For any existing appointments you will receive a phone call from the doctor or nurse at the appointment time rather than the clinic. If necessary, they will arrange a face to face visit for you. This will apply to all future appointments until further notice. 

For repeat prescriptions please order these on Manage my health or leave a message on the script line. DO NOT COME in to the surgery for these. Prescriptions will now be faxed to your preferred pharmacy. Please let us know at the time of request. 

Thank you 
Newtown Medical Centre Team

Covid-19 Update

Mar 22 2020

Due to Covid-19 (Coronavirus) we have been advised to stop face to face nurse and doctor consultations with immediate effect. We will provide telephone consultations and if a face to face consult is required arrangements will be made. This will mean we can manage a small number of people in the waiting room at one time providing social distancing to keep us all safe.

For any existing appointments you will receive a phone call from the doctor or nurse at the appointment time rather than attend the clinic. If necessary, they will then arrange a face to face visit for you. This will apply to all future appointments until further notice.

Many coughs and colds can be self-managed at home but we do want to know if your condition is getting worse or more severe than you expected. DO NOT COME to the clinic but phone us. A doctor or nurse will phone you and we can decide how best to help.

For repeat prescriptions please order these on manage my health or leave a message on the script line. DO NOT COME in to the surgery to request these.

The number of requests for repeat prescriptions has been extraordinary. We are now needing to prioritise these starting with those whose regular medication is now due. Please do not stock pile medication, this will generate stock shortages. At the moment this is not the case and we have been assured that if we continue providing scripts as we have in the past there is enough stock in the country.

If you need to phone please be patient as our telephones are currently very busy.

Thank you for your understanding at this extraordinary time.

The team at Newtown Medical Centre

 

Stock Pile Medication

Mar 19 2020

Please note: 

You can only request your prescription that is due.
We have been advised that patients are not to stock pile their medications. 

Thank you for your understanding. 

NMC Staff 

Covid-19 (Coronavirus) information

Mar 16 2020

Stay home, use the phone

If you feel you may have been in contact with someone who may have Coronavirus (Covid-19), or have come from one of the at risk countries, please contact Healthline directly on 
0800 358 5453.

To protect our patients and staff, we have implemented some safety protocols to reduce the risk of spreading Coronavirus in our community. 

 These protocols are as follows:

· All appointments must be made over the phone or through Manage My Health.

· Patients with any cold, flu, respiratory symptoms or fever, should NOT come to the medical centre. This is regardless of your travel history. Please phone first. You will be given an appointment for a doctor or nurse to phone you to evaluate your symptoms and give advice. This applies to patients of any age.

· When calling to make an appointment of any kind, you will be asked if you have any cold, flu or respiratory symptoms, or have travelled to any country except the Pacific Islands. If you answer is yes to either question, you will be phoned back and triaged by a doctor or nurse before an appointment can be arranged.

· When anyone arrives at the medical centre, they will be asked the above questions before being checked in for their appointment. If the answer to either question is yes, you will be asked to leave the centre and we will arrange to contact you to triage as above.

We would like to thank you for your patience. These procedures have been established to protect our patients and staff from unnecessary spread of the virus.

 Remember, 

stay at home, use your phone.

Copyright : Compass Health 2020