We expect payment at the time of your appointment. You can pay by cash, EFTPOS, cheque, MasterCard or Visa.
If you are having difficulties paying an account, please contact our accounts department on 04 389 9955 or email firstname.lastname@example.org. It is possible to pay accounts in small manageable automatic payments and there may be other ways we can help.
If your account is unpaid at the end of the month and you haven’t made any payment arrangements with us, we will:
- ask you to pay before you see a doctor or nurse for all appointments
- reserve the right to review your enrolment with Newtown Medical Centre
This policy forms part of the Newtown Medical Centre enrolment process, compliance with this policy is mandatory.
We display copies of our fees and accounts policy in the waiting area.
Other ways to pay
We are open Monday to Friday 8am to 5pm for you to pay at reception.
You can also pay via internet banking:
03 – 0566 – 0222315 – 25
Please make sure you add your chart number to your payment details so that we can credit your account with the payment.
We can also take your payment over the phone if you have a Debit or Credit Card.
Patient Did Not Attend (DNA) Procedure
Please click the following link to view our Patient DNA Procedure.
Conditions of payment
Consultation fees are indicative for standard consultations up to 15 minutes. We reserve the right to charge an additional fee for longer consultations. Our policy is 1 person per appointment.
If you are unable to keep your appointment, please call us to cancel. We reserve the right to charge a non-attendance fee up to the full cost of your appointment.
If you are unable to attend your consultation at least 1 hours’ notice must be given. Failure to do this will incur a penalty charge.